We are a team of karyakartas working in Ward 14 and the nearby villages, led by a man who grew up here and still lives in the same mohalla. Our work is simple: hear the problem face to face, write it down, take it to the right officer and keep following up till the file moves. From pension forms and ration cards to broken streetlights, blocked naalis and hospital admissions, no matter is too small for the Seva Desk. Every bit of this work is free — we ask only that you tell us honestly what is wrong, so we can fix the right thing.